Support
Frequently asked questions
- What does Bsmile Accessories Shop sell?
- Legal non-cannabis accessories only: hemp rolling papers, filter tips, empty ready-to-fill cones, grinders, rolling trays, glass, empty 510-thread batteries, vape cases, storage vessels and apparel.
- Do any products contain cannabis or nicotine?
- No. All products are sold empty and contain no cannabis, tobacco, nicotine, CBD or controlled substances.
- Do I need to be 21 to order?
- Yes. This store is for adults 21 and older. You will be asked to confirm your age when you arrive.
- How do I contact customer service?
- Email Bsmile@smilecannabis.com or call (929) 342-7320. Customer support hours are Monday to Friday, 10am–6pm Eastern.
- How do I pay?
- Secure card checkout will be activated after merchant-account approval. Until then, orders cannot be submitted, and no card details, order requests or personal information are collected or stored on this site.
- How is tax calculated?
- Applicable sales tax will be calculated from your shipping address at secure checkout once ordering is activated.
- How much is shipping?
- Flat $7.95 standard shipping, with free standard shipping on merchandise subtotals of $75 or more. Orders ship from Brooklyn, New York once ordering is activated.
- Why are some products shown without photographs?
- We only publish approved product photography. Where an approved image is not yet available we show a placeholder rather than a stand-in photo.
- Can I order wholesale?
- Yes — email Bsmile@smilecannabis.com or call (929) 342-7320 with the products and quantities you need.